Building Trust Empowers Teams
With acknowledgement to Bill Kentta

While this is not strictly about meetings, it certainly applied to group situations, where trust is a key element to the group's success.
Deposits into your account Seek first to understand Keeping promises Honest, openness Kindnesses, courtesies Win-win or "no deal" thinking Clarifiying expections Loyalty to the absent Apologies Receiving feedback and giving "I messages	Withdrawals from your account Seek first to be understood Breaking promises Smooth manipulation Unkindnesses, discourtesies Win-lose or Lose-win thinking Biolating expectations Disloyalty and duplicity Pride, conceit, arrogance Not receiving feedback and giving "you" messages
Survey Seldom Frequently Never 1.  I contribute facts, opinions, and suggestions during group discussions.       2.  I express willingness to cooperate with others and expect their cooperation.       3.  My dealings with the entire group are open and candid.       4.  I support members when they struggle to express themselves.       5.  I offer help to anyone in the group in an effort to improve the group's performance.       6.  I listen receptively to others and avoid judging them as "right" or "wrong."       7.  I avoid evaluating other members' contributions on the basis of whether these contributions are useful to me.       8.  I take risks in expressing my feelings and new ideas.       9.  I let other group members know I appreciate their talents, skills, and resources.        10.  I share books and other resources to promote the success of all members.

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