| In the business world there is much writing about "situational leadership."
Basically, this refers to the notion that leaders should treat each "follower"
individually, based on each one's ability and readiness for the task at
hand. It is insulting, for example, to "hold the hand" of a colleague
who is ready to proceed independently. On the other hand, an inexperienced
or doubting person needs to be helped along to assure success.
There are three levels of maturity.
Level 1: The participant owns the problem (These
people often hold up "five fingers" when surveyed.)
(The follower expects to solve the problem, and is confident of his/her
abilities.)
"Let me take care of....."
"Sure, I will be glad to ..."
"Just let me know when to begin."
"I've been hoping for this chance to help."
Level 2: Shared Ownership
(The follower wants and expects to participate in defining the problem
and solving it.)
"I believe our most important problem is ...."
"If we would...."
"I think our ...."
"Why don't we consider..."
"Are you sure it will work?"
"You will have to convince me before I will..."
"I will try but...."
Level 3: Leader Owns the Problem
(Follower expects and wants to be told; doesn't want to accept ownership;
blames others.)
"Why doesn't he tell us what he expects?"
"Just tell me what to do."
"What are you going to do about it?"
"It is all her fault."
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